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Predict |
Monday, 1 May 2000 |
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The printer does not do a thing.
Here I am, waiting in vain for a print out that doesn't come.
Gr, Why pick on me?
I know for sure that I distinctly pressed the print button in
the toolbar
Why am I still waiting?
What a disappointment.
I walk back through the hallway, into my office.
Here is the cause of my frustration.
The screen shows a dialogue window, with a dozen print options.
Huh?
Why pick on me?
I couldn't care less about all these options. I just want a print, and I want it now. Reluctantly I click the OK button, and yet again walk my way to the printer. What went wrong? Why didn't I anticipate that dialogue window? And why did this stupid dialogue window show up in the first place? Readers of Alan Cooper's book About Face know this type of questions. | ||
Problem | Solution | |
---|---|---|
Dialoge is unpredictable | Keep interfaces predictable.
| |
Dialoge is redundant | Design for probablity, not for hypothetical possibilities.
It is very well possible to set all kind of print parameters, but most likely I don't want to set anything and will immediately press the OK button. Offer a 'slow' alternative via the menu bar for little used possibilities. Better sometimes a diversion via the menu, than click the OK button in annoyance most of the time. | |
I end with a prediction:
Next week a new Nut's Weekly.
Nut | ||
April 2000
· Predict
· Screen
· Shut up
· Writer
· Mirror
· June 2000
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