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Tune |
Monday, 19 June 2000 |
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You're probably familiar with the grumbler, the croaker, the nagger.
Things are never right.
There is always something wrong.
Everybody is happily doing their job and here he comes with a stunning list of catastrophes.
Yes, I must admit. I'm quite close to the critic. He is more like my own character than the other types. I might discuss the other ones some other time. Have a look at the following matrix with two axes:
| |||
No heart in colleagues | A heart in colleagues | ||
---|---|---|---|
Heart in the business | Critic | Example | |
No heart in business | Civil servant | Socio | |
The critic has a heart for business.
He has the best intentions but fails to communicate them pleasantly.
The following formula did not catch his attention yet:
E = Q * A (Effect is quality times acceptance) Too little acceptance and any quality of his comments fails to make an impact. So, for the critics among you, a tip to increase the level of acceptance. Play a positive tune. There is nothing to it. Consider it to be just a positive wrapping. The quality and the contents of the message remain. It is just the tune that changes. Your colleagues prefer to hear about a positive future, rather than a negative past. So, stick to possible solutions in stead of created errors. The level of acceptence will go up, and so will the effect. | |||
Refrain from | But play the following tune | ||
Which illiterate idiot made the last backup way back in October 1999? This kind of amateurism now causes the loss of a half year's work. | How wonderful it would be to always have a recent backup. Even a total computer failure would be minor incident. | ||
Here we go again. This is the 3rd time I have to report this error. Are my comments used at all, or am I testing for the cat's violin? | O what intense joy would fill my heart if the points I report would be solved when the next round of testing starts. I would really get the feeling that my work is meaningful. | ||
It's impossible to work with programmers. They are special people. Socially disabled that's what they are. They just fail to communicate. | It is quite a challenge to work with a wide veriety of characters with different skills, such as programmers and make the project a success. | ||
Till next week!
Nut | |||
May 2000
· Pok
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· Wanderer
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